When should a PFA provider refer someone to a mental health professional?

Referring someone to a mental health professional is appropriate when their distress is overwhelming or persistent. This indicates that the individual may be experiencing significant emotional pain, agitation, or dysfunction that exceeds what can be managed through Psychological First Aid (PFA) techniques alone.

In situations where someone displays overwhelming distress, there is often a need for more specialized intervention that a mental health professional can provide, such as therapy or medication. Persistent distress suggests that the individual may not be able to cope effectively with their feelings or thoughts, indicating it’s crucial to seek further support to ensure their safety and well-being.

In contrast, if someone is only mildly upset, they may benefit from the immediate support and resources provided through PFA without the need for advanced mental health intervention. Similarly, expressing joy or contentment does not warrant a referral, as these are signs of emotional well-being. Waiting until someone calms down before considering a referral may overlook immediate needs and the potential for worsening distress if left unaddressed.